Effective date: July 1, 2026
Incline Concierge ("we," "our," or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your information.
Information you provide directly: When you submit a consultation request through our website, we collect your name, email address, phone number, property location, and any message you include. Registered homeowners also provide account credentials and property-related information as part of our private portal.
Automatically collected information: We collect standard server log data including IP address, browser type, pages visited, and referring URLs. This data is used for security monitoring and site improvement only.
We use collected information to:
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Your data is stored securely using Supabase, a SOC 2 Type II certified cloud infrastructure provider. All data is encrypted in transit (TLS) and at rest. Access to homeowner data within our systems is governed by row-level security policies ensuring you can only access your own information.
Staff access is restricted by role-based permissions. Administrative actions are recorded in an audit log.
We use the following trusted providers to operate our services:
These providers access only the data necessary to perform their functions and are contractually bound to maintain its confidentiality.
We retain your personal information for as long as your account is active or as needed to provide services. Consultation inquiries are retained for up to two years. You may request deletion of your data at any time by contacting us.
You have the right to access, correct, or request deletion of your personal information. Nevada residents may also have additional rights under the Nevada Privacy of Information Act. To exercise any of these rights, contact us at info@inclineconcierge.com.
Our website uses only essential session cookies required for authentication and security. We do not use advertising or tracking cookies.
We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of our services after a change constitutes acceptance of the updated policy.
For questions about this Privacy Policy or your personal data, please contact: